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AXA Egypt is part of the AXA Group, a leading global insurance company recognized for its outstanding quality service.
Awarded the #1 insurance brand worldwide for the 10th consecutive year, we earned the trust of 107 million customers in 64 countries with the commitment & hard work of 160,000 employees around the world.
More than 3 decades worldwide & 3 endearing years in the Egyptian market, guided by our moral compass & our four core values: Customer First, Integrity, Courage & One AXA. As we ensure that our employees come first too, we constantly encourage them to speak their minds, innovate so we could grow and take bold actions as one team.
In an ever-changing & fast-evolving world , we’re eagerly making the change from being a “payer” to becoming a real “partner” to our customers, & our employees. We are ready to work closely together with our customers to create services and solutions that empower you to live a better life while planning for a better future too.
You are 3 steps away from being a part of our growing family
Job Purpose: This role is crucial for ensuring that the organization has a clear understanding of its financial position, sets realistic financial goals, and effectively tracks and reports on its financial performance. Key Responsibilities & Accountabilities: - Responsible of the team in charge of the financial planning process of all AXA Egypt companies, whose objective is the preparation and monitoring of the plan for the optimization of economic resources and technical capacities in order to achieve the growth and profitability goals expected by shareholders. - Responsible for the generation and reporting of periodic information following AXA best practices that allows monitoring the results, validating their alignment with the strategy, identifying opportunities and possible deviations for timely decision-making for both the business units and the senior management. - Reporting actuals financial pack to different stakeholders - Manage expenses controlling and its allocation by line of business - Participate actively in the projects business cases validation - Business budget and plan preparation, analysis, and presentation - Business analysis reports - Team management skills - Coordination of the team for the preparation of the budget and periodic forecasting exercises of the companies and the different business units aligned with the strategy - Ensuring the veracity, consistency, timeliness and quality of the information produced for management and shareholders. - Identification of gaps and opportunities for improvement in the performance of the different businesses. - Planning, monitoring and detailed control of spending. - Generation of complementary information of value to enrich the strategy.
Job Purpose: Responsible for leading and managing the actuarial valuation team, ensuring the accuracy and reliability of actuarial models and analysis. This role involves strategic planning, technical expertise, and strong leadership skills. The manager will work closely with senior management to drive the company's financial performance and risk management. Job Qualifications: Contribute to the development and implementation of the company's strategic plan, focusing on actuarial aspects. Project future revenues and profits to support strategic decision-making. Identify, assess, and mitigate actuarial risks. Develop, maintain, and enhance actuarial models to ensure accuracy and reliability. Perform complex actuarial valuations, including reserve calculations, solvency analysis, and product pricing. Ensure compliance with regulatory requirements and industry standards. Validate system-generated data to ensure accuracy and consistency. Lead and manage a team of actuarial analysts, providing guidance, support, and training. Set clear performance expectations, provide feedback, and conduct performance reviews. Identify training and development needs for team members and implement appropriate training programs. Collaborate with other departments, such as finance, underwriting, and claims, to ensure alignment and effective communication. Build and maintain relationships with external stakeholders, such as regulators and reinsurers. Identify opportunities to improve efficiency and accuracy in actuarial processes. Implement automation tools to streamline workflows and reduce manual effort.
Job Purpose: To analyze investment opportunities, monitoring portfolio performance, and ensuring compliance with investment guidelines and regulations. Key Responsibilities & Accountabilities: Review and authorize daily unit price calculations. Monitor portfolio performance and coordinate with fund managers. Develop and track key performance indicators for investment analysts. Research investment market opportunities and recommend new investments. Validate benchmark calculations performed by investment analysts. Ensure compliance with risk policies and regulatory requirements. Conduct monthly reviews of outsourced fund managers' performance. Prepare and communicate required data to management. Calculate asset allocation and strategic asset allocation. Calculate portfolio duration. Develop investment plans with financial modeling based on cash flow projections. Ensure compliance with group-wide investment guidelines. Calculate portfolio returns. Provide macroeconomic analysis and its impact on AXA's business model. Handle internal and external audit requirements related to investments. Participate in the consolidation of financial statements for AXA Group. Contribute to investment decision-making for AXA's shareholder portfolios.
Key Responsibilities & Accountabilities: - Oversee the development and implementation of annual budgets and forecasts. - Analyze financial data to identify trends and potential risks. - Prepare detailed financial models to support strategic decisions. - Coordinate with various business units to gather input and align financial plans. - Prepare accurate and timely financial reports, including monthly, quarterly, and annual reports. - Analyze financial performance and identify variances. - Provide insightful commentary on financial results. - Ensure compliance with financial reporting standards (e.g., IFRS). - Monitor and control expenses to ensure adherence to budgets. - Identify opportunities for cost reduction and efficiency improvements. - Implement effective expense management processes. - Conduct in-depth analysis of business performance. - Identify trends, opportunities, and risks. - Provide recommendations to improve business performance. - Lead and develop a high-performing team of financial professionals. - Provide guidance, coaching, and performance feedback. - Foster a positive and collaborative work environment.
Job DescriptionAchieve his/her quarterly assigned target through conducting different daily activities of face-to-face approaches, Selling Interviews, phone calls etc…Provide sales and technical support to bank staff on product details, benefit illustrations, insurance policies, etc...Support bank staff when prospects have unique requirements that cannot be met by the available packages, such as requiring complex savings plans or detailed advice, or with loan debt obligations elsewhere, and needing protection.Assist in communicating with Operations team on pending business; follow up on issuance requirements and issues that are faced.Build a strong base of prospects and promote a strong focus on customerMonitor and follow up on bank staff activities related to approaching prospects to arrange for meetings and selling Life, Property and Casualty insurance to these prospects and be responsible for the weekly, monthly, and annual activity reporting required by the Company, for the assigned bank branches.Act as the link between bank staff and the Company, in terms of collecting completed application forms and proofs of initial premium payments and submitting them to the company.In charge of the bank Branches supplies replenishment of brochures, corporate profiles, application and Investment guide, by monitoring branch supplies and requesting supplies from Marketing Department.The Protection Advisor who will be responsible for supporting more than one Branch, will have to divide his/her time and effort between these branches appropriately.Attend regular meetings held by the Bank branch management to address action plans, activities, trainings, etc…Provide the customers with superior after sale services such as but not limited to medical bookings arrangements, conducting welcome calls, reply to inquiries etc...Handle all customer inquiries, requests and complaints to maximize customer satisfactionIdentify new sales opportunities among existing clients to boost sales through cross selling, taking referrals, etc...Meet all business requirements in terms of accuracy and reports deadlines.Maintain High Premium Persistency and Health renewal measures by consistent following up on his /her policies at risk and do all required retention efforts.Responsible for his / her branch archiving system.Follow company policies and procedures in terms of regulatory guidelines, PCI, etc…Maintain Strong relation with bank staff to ensure their cooperation through the referral process.Introduce company’s new products to the bank staff to ensure their full awareness of all AXA products.Achieve sales target by approaching prospect customers referred by bank staff.Seize new opportunities and open new markets by approaching potential clients.
Key Responsibilities: Approaching clients from existing portfolio and offer them upgraded premiums with higher insurance benefits or offer clients any of AXA’s products eligible for selling online. Follow up with offered pipeline. Daily Report Activities including reachable, successful calls, sent, or received offers, issued policies or any other activity through KPI template and is sent to direct manager. Update Portfolio weekly Utilize channels of communication, emails, Avaya, business line, FAs in branches Verify received documents. Follow up on issuance process [Policy maintenance, underwriting, etc.] Communicate with clients revised offers if any. Documenting revised & initial offer with any client through email for his/her reference Documenting official information & benefits through AXA’s official landline
Key Responsibilities & Accountabilities: - Evaluate and assess proposed risks to determine accurate, adequate, and competitive premiums that balance affordability with market competitiveness. - Conduct detailed pricing and analysis on the book of business to ensure financial viability and competitiveness. - Review and assess new group submissions from the sales team, collaborating to gather necessary information for accurate pricing. - Calculate renewal rates based on group experience, contract terms, and conditions, ensuring appropriate adjustments are made. - Contact reinsurers as required to support underwriting decisions and obtain relevant information. - Assist the sales team in the negotiation process with prospective and existing clients, aligning coverage options with client needs and budget constraints. - Ensure that underwriting decisions support client satisfaction and business goals. - Adhere to underwriting guidelines and the department’s authority matrix to ensure compliance and consistency in underwriting practices. - Contribute to the preparation of monthly reports and dashboards to track performance and support decision-making. - Build and maintain strong relationships with other business areas to enhance communication and facilitate efficient decision-making processes. - Carry out all assigned tasks effectively to meet personal and business goals, adhering to organizational rules and guidelines.
We are seeking a dynamic and motivated Bancassurance Sales Advisor to join our team. The successful candidate will be responsible for selling insurance products through our banking partners and will play a crucial role in driving our sales and customer acquisition efforts. Key Responsibilities: - Develop and maintain strong relationships with bank staff to generate leads and referrals. - Provide expert advice to customers on various insurance products and services. - Conduct sales presentations and follow up on leads provided by the bank. - Meet and exceed sales targets and objectives set by the company. - Ensure compliance with all regulatory and company policies during the sales process. - Provide excellent customer service and support to clients, addressing any questions or concerns.
- Ensuring fairness, effectiveness and promptness in allocated claims processing, complete documentation, and files as well as adherence to standards and procedures. - Assessing the validity of claims according to product type and associated policy terms and conditions. - Handle enquiries from policy holders and brokers and maintain excellent levels of customer service according to stipulated service level agreement. - Ensuring effective follow-up on documents and data required to maintain accurate reserves and finalize outstanding claims within agreed TAT. - Fully Responsible for certain accounts: contact with customer/ broker, claim investigation and settlement, and prepare for handling major claims. - Responsible for monthly closing reports, run and update the reports' data to towards accuracy requirements. - Prepare any data analysis duly required by various stakeholders. - Submit regular dashboard with mandatory required KPIs of the Department. - Responsible for coaching the junior claim officers in handling claims. - Maintain full understanding of the company Guidelines and treaties. - Identify and investigate claims for possible abuse and fraud. - Comply with the company policy for the E-filing to meet the audit and compliance requirements. - Keeping up to date with company’s standards, policies, procedures, and authority limits needed for the implementation of responsibilities.
Key Responsibilities & Accountabilities: - Support in the preparation of the organization’s wide risk assessment for the preparation of the annual audit schedule. The schedule to be approved by the Audit Committee of the Board. - Conduct the audit assignment in accordance to the Internal Audit Manual (IAM) and the code of ethics. - Perform the required Audit tests and support in the drafting of the audit reports. - Support in developing the audit programs and testing procedures relevant to the identified risks. - Ensure audits’ scopes and tests cover required regulatory and legal compliance, along with processes main risks. - Conduct the Issue’s log follow-up with Management and provide status reports. - Ensure Audit system (CAPT) is updated with all required data. - Performing assessment of controls’ effectiveness, conducting internal audits planning, conformance, and controls tests. - Strong organization and follow up skills including the ability to handle competing priorities and meet deadlines and commitments. - performs other related duties as assigned.
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